Simple, honest pricing.
You’ll know what it costs before I start. No surprise fees, no upselling.
On-site support
$175 per hour
In your home, office or school. One-hour minimum.
Remote support
$175 per hour
By secure screen share, anywhere. 30-minute minimum.
After-hours
1.5× standard rate
Outside Monday–Friday, 8:30 AM – 5:30 PM.
How billing works
- On-site visits have a one-hour minimum. After the first hour, time is billed in 15-minute increments.
- Remote sessions have a 30-minute minimum, then 15-minute increments.
- Drive time over 15 minutes from San Gabriel is billed at the hourly rate.
- Standard hours are Monday through Friday, 8:30 AM to 5:30 PM.
The fine print, in plain English
Payment
Payment is due at the time of service. I accept cash, personal check or Zelle.
Cancellations
Need to reschedule? No problem. Appointments canceled with less than 24 hours’ notice are charged one hour of service.
Getting the most from your visit
Write down every question and problem you’d like handled, so nothing gets forgotten. Have your usernames and passwords ready: computer, phone, Wi-Fi, email, Apple Account and Microsoft account. Hunting for passwords is the most common way a visit runs long.
Monthly IT services
Homes, offices and schools can set up regular monthly visits. Call to talk through what that looks like for you.
Stuck right now? Let’s fix it.
Call or text (323) 400-5572, or send a quick message. Describe it in your own words.